The system is temporarily unavailable. Please try again later, or call 800.894.5211 for Missouri, and call 888.667.7861 for IllinoisEnergy Assistance Agency Portal
Log in to your Agency account or look below to learn more about the available energy assistance programs, tools, and resources to help meet the needs of Ameren customers.
Energy Assistance Agency Portal
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Billing and Payment Assistance Options
LIHEAP
A federally funded program that assists income eligible households with paying their utility bills
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Energy Assistance
Learn about payment assistance options, ways to lower energy bill, and programs
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Payment Agreement
Residential customers that owe a past due amount may be eligible to make partial payments to stay caught up
Learn MoreLIHEAP
A federally funded program that assists income eligible households with paying their utility bills
Learn MoreEnergy Assistance
Learn about payment assistance options, ways to lower energy bill, and programs
Learn MorePayment Agreement
Residential customers that owe a past due amount may be eligible to make partial payments to stay caught up
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Gift of Energy
Make a payment toward the Ameren energy balance of a friend, loved one, neighbor or even local business.
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Keep Cool Illinois
A collaborative effort by state agencies working together to serve the state's residents.
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Energy Efficiency Rebate
Learn more about saving money and energy with Energy Efficiency rebates and incentives.
Learn MoreEnergy Assistance Agency FAQs
Beware of Scams
Be aware of telephone, mail, email, door-to-door, and other in-person scams that involve criminals posing as Ameren representatives and demanding immediate payment or personal information.
Energy Saving Tips
Explore energy-saving center tips, tools, how-to videos, and more to save energy in the home.
Health, Safety and Financial Assistance Options
No matter what unique circumstances you or your loved ones might encounter, we have ways to help.